No excuses for ugly duckling church marketing

Steve Fogg wrote a post last month on the all-inclusiveness of church marketing. Everything we do is marketing the church.

At Communicate Jesus we continue to explore good (and bad) marketing techniques – all with the desire of making Jesus known. Today, a guest post from Duncan Robinson on this very topic. A little about Duncan:

Duncan Robinson is the Pastor of Small Groups Ministry in Maricopa Arizona at Church of Celebration. Prior to that he served as the Youth Pastor for Macquarie Chapel in Eastwood. This is the second Church Plant I have been a part of, we have seen the ministry grow to over 800 people in 4 short years. I have been the guest speaker at a number of Youth Conferences in both the USA and Australia most recently speaking on an Arizona Youth Camp. Blogger, Techno Geek, I love being a Pastor and think about church stuff a lot!

Over to you Duncan…

For many pastors, marketing is not a skill that we are trained in. Yet when it comes to promotion of your church it is vital. Many of us don’t know where to start or what constitutes marketing. Some of us have bought the lie that marketing is not important when communicating Jesus because Jesus doesn’t need slick marketing. I agree with that statement in part – God’s word is sharper than any two-edged sword – Hebrews teaches me that. But your logo made up of a dove and a rainbow hasn’t been popular for over a decade. That embarrassing PowerPoint slide promoting your up-coming series looks trashy, and people who aren’t churched are turned off by it.

So why hinder yourself anymore? Four years ago we started Church of Celebration in the hardest hit town in America after the property crash. Housing prices dropped by 60%, people moved out in droves and we elected to throw up a church because God called us there. We realized marketing and design was important, and we didn’t have a big budget so we invested money where it counted, advertised creatively and paid a designer to create a slick logo.

Marketing matters, but you market to women. Then you do Sunday church to men.

Put simply, wives can be relentless naggers. When it comes to getting their man into church they can plug it until they fold and get that guy into the building. Just realize that the husband doesn’t want to be there – as he sits there with his arms folded he is ust waiting to run out of there at the last song. So you speak “blue”, masculine colors, dark lighting, slick marketing and invest time and energy into making Sunday look good. He’ll come back if he feels like church is speaking to him personally.

Church population is roughly a 60/40 split of women to men. Women can get men into the church, marketing Sunday church for men will bring them back. Men are marketing savvy whether they know it or not. TV teaches them what they like and what they don’t, so early on in the church plant, we spoke blue, we did church blue, but we marketed pink.

Crisis breeds innovation. When you church plant there isn’t a bunch of money so you get creative with your marketing. We have bumper stickers, T-Shirts (that look good!), a good looking website, we advertise in local papers, have local TV/radio spots and just recently we bought a billboard. We have promoted sermon series with yard signs, websites, mass mailers and personal invite cards. The majority of this stuff we ripped off from other much larger churches.

These websites offer great designs and inspiration:

Even websites like Church Marketing Sucks will give you some simple insights to the value of marketing.

Good marketing will cost you money. When we started the church we invested in a designer to develop our stationary and website. Communicate Jesus mentions this often but a good website will drive bodies to your church! Think about it  this way – if you spend $1000 on a website (for example, with Clover Sites) and you pick up one member who gives $20 a week, you pay for that investment in one year…oh and they get eternal life and get to go to heaven.

Bad marketing is no longer an excuse, incredible resources for churches are out there and they are free. We are even bold enough to call Churches for series that we like and ask blatantly for all their materials, most of them give them up for free! Kingdom-minded ministries want to see people come to know Jesus, so if it worked for them they are typically excited to share it with you. Don’t be afraid to ask the question.

Marketing is your face to the community, I’d prefer to look good and represent Jesus in a slick, bold, creative manner. I want people to come to know Christ, and I want them to see I care about this ministry/church. There is no excuse for allowing your church to look like an ugly duckling.

  • Cam

    I don’t like to be negative but there is a long way to go in church marketing. $1000 is dirt cheap for a website when compared to real ‘good’ design industry prices where a small basic website costs the price of a small car. There are still some really embarrassing church websites out there which have been not been updated in 10 years.

    So visual design can’t change the world but it can definitely change people’s perception of church and their experience with church. My concern is that as churches are being pushed to market themselves better and do it cheaply they are all going to go in a similar visual direction. The template designs and graphics (that always get linked to) all look similar. It’s like the ‘clip art’ of the new generation. It’s either some graphic trying to be edgy with scratches, dirt marks, patterns and grunge type or some cheesy landscape. Churches need to know their target audience and pick a visual style that is expressive of their type of church. Using the guy in the church who knows how to tinker with WordPress or play with Photoshop is not the best option it’s just commonly the easiest and cheapest.

  • http://Duncanrobinson.net Duncan

    Cam you raise some excellent points. I have noticed recently a look of churches modeling themselves on the Mars Hill site. But they fail to realize Mars Hill site looks like that because of the area, that marketing fits well. We do have a danger of leveraging grunge and copying design to the point of it becoming the new clip art.

    Just FYI grunge is done even the IFC king of grunge is moving in a new direction! Good churches invest in marketing, we are finally at a stage where we can start to do that more. I think for smaller churches getting there you can leverage some really good resources, cheaply or free which is really helpful.

    Thanks for your thoughts Cam

  • Cam

    @Duncan – The biggest recent disappointed was the art direction of Connect09. A lot of money was spent in Australia on advertising but it lacked quality in many aspects even though a fairly large known advertising company was used. To see the large Eye billboards in Sydney Central Train station was an embarrassment. I commonly hear preachers say Christians are dags but does our marketing have to be daggy too?

  • http://Duncanrobinson.net Duncan

    Cam I think for the longest time we have undervalued art and creativity, in more recent years the church is starting to figure that out. I think conferences like connect are a step in the right direction, it will be speed that is critical moving forward. How quick can we adopt new technology, new design and new marketing. It will be our ability to re-awaken that passion and creativity, that is why things like this website get me excited about stuff in Australia. People are doing it, we just need some fly- wheel momentum happening.

  • http://calumhenderson.com/blog-summaries/calums-concise-blog-summary-12/ Calum’s Concise Blog Summary #12 | Calum Henderson

    [...] No excuses for ugly duckling church marketing [...]