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The place of grace when responding to a business mistake

Yesterday, one of the printers my church uses made a big mistake.

You can read about it here.

Earlier this afternoon I spoke with the printer (who will remain unnamed) – he apologised, explained, and guaranteed it wouldn’t happen again.

Several people have asked about compensation. The printer didn’t offer a refund/future, discount, and I didn’t request it. To be honest, I’m not sure how to show grace in this situation.

Does a follower of Jesus just accept the apology? Or would it not be unreasonable to pursue some form of compensation?

A great example of the gospel intersecting with the business world – I’m just not sure how to respond.

What would you do? What would Jesus do?!