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Facebook, forgiveness and unexpected reconciliation

These two heart-warming stories of forgiveness have one element in common – Facebook.

1. Guantanamo guard forgiven by ex-inmates

Brandon Neely was a prison guard for the United States military at Guantanamo Bay. After leaving the military to become a police officer, Neely was “still struggling to come to terms with his time as a guard at Guantanamo…He felt anger at a number of incidents of abuse he says he witnessed, and guilt over one in particular.” He got to know one of the prisoners (Ruhal Ahmed), and realised how much they had in common. It became clear that Ahmed wasn’t the fanatical terrorist all detainees were portrayed to be.

After his release, Neely’s guilt and shame prompted him to contact Shafiq Rasul – friend of Ahmed and fellow ex-Guantanamo detainee – on Facebook. He sent a message and acknowledged the wrong that had been done. The trio met in person at a studio on London earlier this year, and Neely was forgiven. Read more and watch the first meeting on the BBC.

2. Bank robber forgiven by teller

It would be hilarious if it wasn’t so terrible and illegal. Five years ago, two young Australian men rob a bank in a U.S. ski village. The pair, nicknamed Dumb and Dumber, could not have done a better job at botching the robbery if they’d tried. This week, one of the bank robbers and the bank’s teller were interviewed (separately) on Australian Story – a weekly documentary about Australians. Details are revealed about the relationship between the victim and perpetrator since the robbery.

Incarcerated and overcome by guilt, Anthony Price wrote to the teller who he had traumatised in the attack, apologising for what he had done. The teller, Jessica Cole Gunther, explains what happens next:

“It wasn’t until this year I thought okay, he’s done his time, he apologised in the beginning and I’m at peace with it. I want to let him go. Everybody messes up, everybody does bad things and I’m not perfect either and I know how terrible it feels when all you want is somebody to forgive you for something that you did. Then this spring I decided why don’t I look for him on Facebook? So I typed in the name Anthony Prince and I wrote him a very short message.”

In her message she wrote the following:

“Thank you for the letter you sent me several years ago. I’m writing to say that I forgave you a long time ago. I always thought that you were so kind and so at the time I was quite shocked. I pray for you and hope you are well. Jessica.”

You can also read some of the responses viewers have posted (after the episode) on Jessica Cole Gunther’s Facebook page. The difficulty of forgiveness is readily acknowledged in a number of the messages, as is the value and power of forgiveness.

Wonderful stories of reconciliation and forgiveness, all made possible by Facebook. Thank God for social media!

Two excellents tools for scheduling social media posts

I discover a lot of interesting links that I like to share with my followers on Twitter (you can follow me here). This translates to me tweeting on average 7 times a day.

However, I don’t just want to tweet when I discover these links – otherwise I’d be very noisy at some times, and silent at others!

This is where scheduling tools come in handy. You can prepare tweets in advance, and then automatically post them at intervals throughout the day. For example, here’s the tweets scheduled to go out on Tuesday:

Here’s 2 tools I’ve used and recommend for scheduling social media posts.

Both tools support bit.ly as their link shortener, which (in my opinion) is the best link shortener available.

Continue reading…

Not a fan of the ‘follow and we’ll feed’

Fundraising and awareness-raising isn’t easy. I respect new ideas for using social media to do good.

But this kind of promotion makes me feel uncomfortable:

What do you think?

I’ve seen a couple of other similar examples – ‘Save a life and get a free book‘, and ‘Uncomfortable about child sponsorship incentive‘.

Facebook’s new ‘subscribe’ functionality

Seen this?

This is the first I’ve seen of it.

Read more on the Facebook blog.

Who monitors your church’s Twitter account?

This weekend I’ll be in San Francisco on a much awaited holiday.

I want to go visit a church on Sunday, so last week I mentioned on Twitter that I would be keen to visit a particular church. I included them in the tweet.

Opportunity 1: respond along the lines of “we’d love to see you on Sunday!”

No response.

Earlier this week, I followed up with another tweet, asking how easy it would be to get to the church from where I’m staying.

Opportunity 2: respond to the question and affirm my desire to come.

No response.

On one level, the lack of response doesn’t really bother me. I can do some research and find some directions, or I can visit another church.

On another level, it’s disappointing. The lack of response communicates a lack of care (even though I’m sure they do care), and it’s a wasted opportunity to engage with people online. Imagine if I wasn’t a Christian, was interested in coming along, but received no response. It wouldn’t leave a great taste in my mouth, and would require resolution to persevere with that church (or the church in general).

Twitter is a communications channel like email. Does someone at your church look after email? Would you ignore emails that came in asking for directions?

Lesson: if you have a Twitter account, monitor it, and respond to queries that come in through that channel. It’s pretty straightforward – set up email notifications of any time your church’s account is mentioned or messaged.

This reminds me of this experiment: ‘Churches aren’t paying attention on Twitter‘, with similar experiences and reflections.

UPDATE

This is what the settings on my Twitter account look like:

The internet in 60 seconds

The mind boggles.

(click on the image to enlarge)

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